Privacy Policy

Effective Date: March 24, 2026

1. Introduction

ALISE Systems, Inc. ("ALISE," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at alisesystems.com, place an order, or use our home monitoring services.

Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following categories of information:

  • Identity and contact information: your name, email address, phone number, and billing/shipping address when you create an account, place an order, or contact us.
  • Payment and billing information: credit card numbers, billing address, and transaction details. Payment data is processed by a secure third-party payment processor; ALISE does not store full card numbers.
  • Sensor and activity data: anonymized behavioral patterns detected by ALISE sensors installed in the monitored home, including movement data, daily routine indicators, sleep activity, kitchen use, and bathroom frequency. This data is used solely to generate alerts and summaries for authorized family members and caregivers.
  • Usage data: IP address, browser type, pages visited, and other diagnostic information collected automatically when you use our website.

We do not collect video, audio, or any biometric identifiers. Our sensors detect presence and movement patterns only.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our monitoring services
  • Process orders and transactions
  • Send daily summary reports and alerts to authorized family members
  • Respond to customer service requests and inquiries
  • Improve and personalize our services
  • Send administrative communications such as order confirmations and service updates
  • Comply with applicable laws and regulations

4. Sharing of Your Information

We do not sell or rent your personal information. We may share information with:

  • Service providers: third-party vendors who assist in payment processing, cloud infrastructure, and customer support, bound by confidentiality obligations.
  • Authorized household contacts: family members or caregivers you designate to receive alerts and daily summaries.
  • Legal obligations: when required by law, court order, or governmental authority.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Sensor data is encrypted in transit and at rest.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Sensor activity data is retained for up to 90 days by default. You may request earlier deletion by contacting us.

7. Your Rights and Choices

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@alisesystems.com.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

ALISE Systems, Inc.
Email: privacy@alisesystems.com
Website: alisesystems.com/contact